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Premier Inn Hamburg City Klostertor Room photo

Premier Inn Hamburg City Klostertor Exterior photo

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Key details

Hotel Overview and Details

37 Hammerbrookstrasse, Hamburg, 20097

Steps from the Inner Alster Lake

Great

8.2

/10

4.3

3.9

Loved by Premier Inn Hamburg City Klostertor guests

Friendly staff

Spacious rooms

Comfortable beds

Good breakfast

"The beds are comfortable, there are blackout curtains, and the rooms are reasonably soundproofed."

Christian M from Denmark

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"Comfortable rooms, free breakfast for the kids, close to metro and SBahn."

Ioana from Romania

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"The hotel is 5 minutes walk from both Berliner Tor and Hamerbrook train stations."

bluenosejock1 from United Kingdom

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3-star convenience and comfort in the heart of Hamburg

Location

Premier Inn Hamburg City Klostertor is situated in central Hamburg, providing easy access to key attractions such as the Hamburg City Hall and the historic Speicherstadt district. The hotel is just a short walk to the Hamburg Hauptbahnhof, one of Germany's busiest train stations. Local public transport options are readily available, connecting guests to the rest of the city.

Rooms

The hotel offers 199 rooms, each equipped with comfortable Hypnos beds for restful sleep. Various room configurations cater to different guest needs, including family rooms that accommodate up to four people. Each room includes an en-suite bathroom and additional amenities for convenience.

Dining

On-site dining is available at the Thyme restaurant, serving breakfast, lunch, and dinner with a range of choices. The breakfast buffet features a variety of options, including continental and cooked dishes. Guests can also enjoy a selection of beverages at the bar or enjoy the coffee shop atmosphere in the lobby area.

Business Amenities

The hotel includes a well-equipped meeting room suitable for small business gatherings or presentations. High-speed internet access is provided throughout the property, ensuring connectivity for business travelers. Complimentary printing services are available at the front desk for added convenience.

Children's Amenities

Children under 16 years stay free when sharing a room with an adult, making family travel more affordable. Kids can enjoy friendly services and kid-friendly menus at the Thyme restaurant. The surrounding area offers parks and attractions suitable for family outings.

Highlights

Location: Easy access to Hamburg City Hall

Rooms: 199 rooms with Hypnos beds

Dining: Thyme restaurant serving breakfast and dinner

Business: Meeting room with high-speed internet

Family: Kids stay free and enjoy kid-friendly menus

Must-do experiences

Stroll through the historic Speicherstadt for stunning architecture.
Taste a Franzbrötchen pastry at Backhaus for a local delight.
Visit the Elbphilharmonie for breathtaking views of the city.
Explore the vibrant St. Pauli district for nightlife and culture.
Check out the Hamburg Fish Market for fresh seafood and local vibes.

Location: Great

8.0/10Review score

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Highlights from guests

DiningBreakfast Bonanza

The breakfast had many choices. Even better, kids eat free!

Olivia from Canada

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Room FeaturesSweet dreams!

The room had a kettle and free drinks. I was also pleased to find comfy beds with a choice of pillows.

Hans from Netherlands

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BedroomSound Asleep

Soundproofed rooms ensured peaceful rest, even with trains nearby. Blackout curtains also helped me sleep well.

Rajesh from India

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Guest ParkingEasy Access

The hotel is near Berliner Tor and Hamerbrook train stations. Getting to the airport was very easy.

Isabelle from France

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Choose Your Room Category

The hotel offers a range of accommodations including doubles, family rooms, and suites—plus breakfast, free cancellation, and special rates.

Standard Double or Twin Room
2 persons
22 sq. feet
2 Single beds
room details
Standard Triple Room
2 persons
21 sq. feet
1 Single Bed or 1 Double Bed
room details
Superior Double Room
2 persons
19 sq. feet
1 Double bed
Coffee machine
room details

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Room Availability and Pricing Calendar

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July 2026 - July 2027

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Check-in/ Check-out

Facilities

This hotel provides premium amenities for a memorable and relaxed stay

Facilities: Great

8.3/10Review score

General

Free Wi-Fi in public areas
Parking
24-hour reception
No pets allowed
Luggage storage
Lift

Guest Parking

Electric kettle

Room features

Air conditioning
Heating
Tea and coffee facilities
Ironing facilities

Self-catering

Electric kettle

Location

37 Hammerbrookstrasse, Hamburg, 20097

Explore Hamburg

Explore Hamburg Near Premier Inn

Museum of Art and Crafts Hamburg

14 minutes walking

Rich collection of decorative arts and design, featuring unique exhibitions, ideal for art lovers.

Miniatur Wunderland

25 minutes walking

The world's largest model railway exhibition with intricate detail, a must-visit for families.

Elbphilharmonie Hamburg

30 minutes walking

Famous concert hall with unique architecture, known for its stunning views and live music performances.

St. Michael's Church

30 minutes walking

Iconic baroque church with a tall tower offering panoramic views, a landmark of Hamburg's skyline.

Mindways

4 minutes walking

Adventure park featuring escape rooms and various puzzles, perfect for thrill-seekers and groups.

Planten un Blomen

29 minutes walking

Beautiful park with botanical gardens, great for relaxing walks and seasonal concerts in the summer.

Fraulein Fritz

8 minutes walking

Cozy German eatery known for traditional dishes and a warm atmosphere, vegetarian options available.

Casa Mira

12 minutes walking

Charming Italian restaurant offering homemade pasta and wood-fired pizza, ideal for casual dining.

Internationales Maritimes Museum Hamburg

25 minutes walking

Maritime museum featuring interactive exhibits, great for families and ocean enthusiasts.

Elbphilharmonie Plaza

30 minutes walking

Viewing platform with fantastic harbor views, hosts concerts and events attracting diverse audiences.

Navigating city

City Centre
Hamburg 24 min · 1.2 mi
Airports
Hamburg (HAM) 17 min · 7.0 mi
Hamburg Finkenwerder (XFW) 33 min · 13.3 mi
Train
Hamburg Central Bus Station 10 min · 2700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Internet

Wireless internet is available in public areas for free.

Breakfast

A full breakfast is served at the price of EUR 17.90 per person per day.

Pets

Pets are not allowed.

Number of rooms:

Guest Reviews and Hotel Ratings

Honest Guest Feedback Based on Real Stays

Review summary

Based on recent reviews

Premier Inn Hamburg City Klostertor is often praised for its modern and clean rooms, with many guests finding the size ideal for one or two people and appreciating the fresh design. Its convenient location near the S-Bahn and bus stops facilitates easy access to the city center and airport transfer, although some guests have noted the actual distance to the central station is longer than initially expected. Guests also appreciate the self-service shop available all day and night, along with the comfortable beds ensuring a good night's sleep.

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Review score

Based on 2197 verified reviews

8.0 /10

Great

88 %

Recommend

Staff

8.6/10

Cleanliness

8.5/10

Paid Wi-Fi

6.1/10

Location

8.0/10

Pros

Nice breakfast

Comfortable room

Good location

Helpful staff

Cons

Subway noise

James from United Kingdom

Business traveller

Standard Double Room

3 nights in November 2025

Reviewed: December 01, 2025

9/10

comfortable bed fresh design

the bed in my standard double room was comfortable i also found the self-service shop useful it was open all day and night. the room was clean and the design looked fresh.

the room temperature was a bit too warm i couldn't adjust it.

0 Helpful

Jordan from United States

Couple

Standard Double Room

3 nights in October 2025

Reviewed: November 29, 2025

7/10

a satisfactory stay

helpful staff good location tasty breakfast separate beds shower power hidden staircases

the staff was helpful with an early check-in. the location was good for getting around. i enjoyed the tasty breakfast. the lobby was a pleasant space while i waited.

i also emailed to ask for two beds. this request was not answered. upon arrival i got one bed. i had to go back and finally got two separate beds. the shower lacked power. staircases seemed hidden and using them seemed discouraged.

0 Helpful

ross from united kingdom

Business traveller

standard double or twin room

3 nights in November 2025

Reviewed: November 26, 2025

9.3/10

a super room near transport!

comfortable bed underground parking helpful staff

the beds were comfortable!!! underground parking had sufficient space for parking my larger car. the hotel staff are very helpful. it was an amazing experience.

I would have liked to have a fridge, a safe, and more storage. two men shared a room for four days. There was nowhere to put our clothes.

Location

9/10

this place sits close to two railway stations. these stations connect to the city easily. the hotel is near a big supermarket, kaufland. it is a maximum of 25 minutes by foot to the city center.

Facilities

9/10

the bar area is big and cute. there is underground parking available. the rooms are clean and stylish. i found the premises very well maintained and convenient.

Service

10/10

the hotel staff are very helpful. the breakfast has something for everyone. breakfast is super convenient, and there is really nothing else nearby. all the staff interactions were very professional.

0 Helpful

Arthur from United Kingdom

Single

Standard Double Room

3 nights in October 2025

Reviewed: November 25, 2025

6/10

high temperature weed smell

the room was too hot. it didn't drop below 19c, i think. another room was like a sauna at 24c. the smell of weed happened one night, it was not good.

0 Helpful

William from United Kingdom

Single

standard double room

3 nights in October 2025

Reviewed: October 27, 2025

9.4/10

a sweet embrace in the city

helpful staff tasty breakfast pleasant space excellent isolation

The hotel offered a seamless check-in, and i was grateful for the helpful staff i encountered. the breakfast was a delight. A tasty start to my day with many options available. the lobby offered a pleasant space, ideal for a moment of quiet contemplation. i also appreciated the excellent sound isolation in my room. It created a serene atmosphere.

i thought the room temperature was slightly warmer than i prefer, but it was easily managed.

Facilities

9/10

The hotel has a self-service shop available all day and night. This is very convenient for late-night cravings or forgotten essentials, and it provides quick access to drinks and snacks whenever needed.

Location

10/10

The hotel is a short walk from the city center. This allows easy exploration of local attractions, and berliner tor metro station is also close, offering quick access to other parts of the city.

Dining

9/10

I appreciated the availability of breakfast. This provides a convenient and satisfying start to the day, and the bar in the lobby offers a relaxing space for evening drinks or casual conversations.

Rooms

9/10

The room has a modern design. This provides a comfortable and aesthetically pleasing environment, and i found all the necessary amenities available for a pleasant stay, with a kettle for tea.

Service

10/10

The staff was very helpful throughout my stay, addressing my needs promptly and efficiently. This created a cute and supportive atmosphere, and they contributed significantly to my positive experience.

0 Helpful

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